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商品	説明	価格
De origen migrante【電子書籍】[ Jannis Sakellariou ] 楽天Kobo電子書籍ストア	＜p＞Jannis Sakellariou fue griego, alem?n, b?varo y, desde lo m?s hondo de su coraz?n, europeo. Perdi? su primera nacionalidad, la griega, por luchar contra la junta militar ateniense. Durante su exilio en M?nich comenz? su carrera dentro del SPD. En 1984, fue elegido diputado del Parlamento Europeo y de 1989 a 2004 fue portavoz de pol?tica exterior de los socialdem?cratas europeos. Como tal, viaj? a zonas de conflicto, entabl? negociaciones con dictadores, fue observador en procesos electorales y tambi?n mediador. Sus vivencias son el reflejo de su profundo sentido de la justicia y de sus convicciones socialdem?cratas. Jannis Sakellariou narra con mucho humor los obst?culos que tuvo que vencer para conseguir la nacionalidad alemana, sus dificultades en los a?os sesenta para asentarse profesionalmente en Alemania y su actividad pol?tica, fruto de un compromiso con la paz y la democracia que mantuvo durante toda su vida. “Las lectoras y lectores tienen en sus manos un libro muy personal, pero no se trata de unas memorias ni de una autobiograf?a. M?s bien recoge episodios determinantes de la vida de un pol?tico que ilustran c?mo se hac?a pol?tica, pol?tica europea”, Martin Schulz, expresidente del Parlamento Europeo＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,650円
Etsiv?kerho Hurrikaani ja kammokellari【電子書籍】[ Jari M?kip?? ] 楽天Kobo電子書籍ストア	＜p＞Etsiv?kerho Hurrikaani ja kammokellari jatkaa nelj?n nokkelan etsiv?nuoren j?nnitt?vi? ja hauskoja seikkailuja.＜/p＞＜p＞Ikkunoiden takana raivoaa hurja syysmyrsky, mutta Pihlakyl?n koulussa on hilpe? tunnelma. Oppilaat ovat saapuneet viett?m??n kaikkien luokkien yhteist? y?koulua. Etsiv?kerho Hurrikaani eli Jesse, Jenni, Matias ja Karoliina ovat my?s mukana. Nelikkoa harmittaa, sill? Pihlakyl?ss? on viime aikoina ollut aivan liian rauhallista ja tyls??. He eiv?t viel? tied?, ett? kaikki tulee muuttumaan t?m?n yhden myrskyis?n y?n aikana.＜/p＞＜p＞Koulun kolkossa aulassa on kapea puuovi, jota kukaan ei ole aiemmin huomannut. Jostain syyst? se on t?n? iltana raollaan. Oven takana laskeutuvat narisevat portaat alas kellariin. Sielt?, p?lyisten laatikoiden ja h?m?h?kinseittien keskelt?, paljastuu jotain kammottavaa, joka muuttaa koko y?koulun tunnelman. Kun viel? yksi ekaluokkalainen katoaa j?lki? j?tt?m?tt?, Etsiv?kerho Hurrikaanin on kohdattava pelkonsa. Onko Pihlakyl?n koulussa kummitus ja mit? karmeaa se on suunnitellut koulussa y?pyvien oppilaiden varalle?＜/p＞＜p＞Tamperelainen Jari M?kip?? (s. 1978) tunnetaan Etsiv?kerho Hurrikaani sek? Masi Tulppa -kirjasarjoista. Aiemmin M?kip?? on ty?skennellyt kymmenen vuoden ajan YLEn lasten ja nuorten toimituksessa tuottajana, toimittajana, ohjaajana ja juontajana. Koulutukseltaan M?kip?? on taiteiden maisteri ja medianomi.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,815円
Kellarikerroksessa Viisin?yt?ksinen n?ytelm?【電子書籍】[ Elvira Willman ] 楽天Kobo電子書籍ストア	＜p＞Elvira Willmanin 'Kellarikerroksessa' on syv?lle ihmismieleen sukeltava romaani, joka tutkii yksin?isyytt?, ahdistusta ja el?m?n valintoja. Teos yhdist?? psykologisen realismin ja kekseli??n, monitasoisen kertomuksen, jossa keskeisi? teemoja ovat identiteetti ja trauman vaikutus arkeen. Kirjan vaativa tyyli on samalla sek? runollista ett? realistista, mik? tuo lukijalle vahvoja visuaalisia ja emotionaalisia el?myksi?. Willmanin luomaan tunnelmaan kietoutuu huomaamattomasti my?s sosiaalinen kritiikki, kun tarina etenee kerroksittain, paljastaen henkil?hahmojen syvi? salaisuuksia ja el?m?nhistorioita. Teoksen konteksti vie lukijan suomalaisen kulttuurin ytimeen, mill? on merkitt?v? rooli tarinan kehityksess?. Elvira Willman, suomalainen kirjailija ja kulttuurikriitikko, on tunnettu kyvyst??n k?sitell? haastavia aiheita ja luoda syv? katsaus ihmisen psyykeen. H?nen oma kokemuksensa monimutkaisista el?m?nvaiheista ja my?nteisist? muutoksista on innoittanut h?nt? kirjoittamaan juuri t?llaisia tarinoita, jotka heijastavat todellista el?m??. Willman on my?s osallistunut moniin kirjallisiin hankkeisiin, jotka k?sittelev?t yhteiskunnallisia kysymyksi?, mik? rikastuttaa h?nen kerrontaa ja perspektiivi?. Suosittelen 'Kellarikerroksessa'-kirjaa kaikille, jotka nauttivat syv?llisist? psykologisista tarinoista. Willmanin teos on ajankohtainen ja ajatuksia her?tt?v?, tehden siit? erinomaisen valinnan niin kaunokirjallisuuden yst?ville kuin my?s niille, jotka etsiv?t uusia n?k?kulmia ihmiskunnan ymm?rt?miseen. Teos avaa ovia mielenmaisemiin, joita harvoin k?sitell??n ja tarjoaa lukijalle mahdollisuuden pohtia omaa paikkaansa maailmassa.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	310円
Life Cycle Assessment of Energy Systems Closing the Ethical Loophole of Social Sustainability【電子書籍】[ Nicholas Sakellariou ] 楽天Kobo電子書籍ストア	＜p＞＜strong＞This groundbreaking work is the most in-depth and state-of-the-art study on the Life Cycle Assessment (LCA) of energy systems, the only volume available on this critical subject.＜/strong＞＜/p＞＜p＞Energy and sustainability are two of the most important and often most misunderstood subjects in our world today. As these two subjects have grown in importance over the last few decades, interest in the Life Cycle Assessment (LCA) model has grown as well, as a potentially crucial tool in understanding and striving towards sustainability in energy systems. Not just wind and solar systems, but all energy systems, need to be understood through this model.＜/p＞＜p＞Wind and solar power have the potential to decentralize the U.S. energy system by offering local communities electricity and economic support, depending on the scale and design of projects. Nevertheless, every energy technology potentially faces environmental costs, lay and expert opposition, and risks to public health. Engineers play a central role as designers, builders, and operators in energy systems. As they extend their expertise into electrical, mechanical and chemical fields, from fossil fuel-based systems to renewable energy systems, "sustainability" is steadily becoming one of the key criteria engineers apply in their work. This groundbreaking new study argues that engineering cultures foster sustainability by adopting assumptions and problem-solving practices as part of their identities when designing and building engineering projects.＜/p＞＜p＞This work examines the politics of creating, utilizing, and modifying Life Cycle Assessment (LCA) in the construction of renewable energy systems. The only volume of its kind ever written, it is a must-have for any engineer, scientist, manager, or other professional working in or interested in Life Cycle Assessment and its relation to energy systems and impact on environmental and economic sustainability.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	28,065円
Parallel Programming with C# and .NET Core【電子書籍】[ Verma Neha, Shrivastava Ravindra, Akella Rishabh ] 楽天Kobo電子書籍ストア	＜p＞Learn, understand, and code parallel programs with confidence using C# 8 and .NET Core 3.0 Key Features a- Explore and work with the new features and enhancements in .NET Core 3.1 and C# 8. a- Understand the fundamentals of parallel programming. a- Learn various threading patterns and synchronization constructs. a- Build concurrent applications using C# and .NET Core 3.1 from the ground up. a- Understand the principles of unit testing and debugging in concurrent applications. Description Application development has evolved over the last decade, and with the advent of the latest technologies like Angular, React on client-side, and ASP.NET Core, Spring on the server-side, the consumer expectations have risen like never before. The primary objective of this book is to help readers understand the importance of asynchronous programming and various ways it can be achieved using .NET Core 3.1 and C# 8 to successfully build concurrent applications. Along the way reader will learn the fundamentals of threading, asynchronous programming, various asynchronous patterns, synchronisation constructs, unit testing parallel methods, debugging enterprise applications, and cool tips and tricks. There are samples based on practical examples that will help the reader effectively use parallel programming. By the end of this book, you will be equipped with all the knowledge needed to understand, code, and debug multithreaded, concurrent and parallel programs with confidence. What will you learn a- Understand the internals of async/await. a- Learn how to build applications using async/await. a- Write unit tests for asynchronous methods. a- Explore various debugging techniques for enterprise applications. a- Discover cool tips, tricks, and best practices to help you avoid common mistakes. Who this book is for Beginners and intermediate developers who build enterprise applications using .NET Core platform and tools. Advanced users can also use this book for brushing up fundamentals and for learning debugging tools, techniques, tips, and tricks. TABLE OF CONTENTS 1. Getting Started 2. What's new in C# 8? 3. .NET Core 3.1 4. Demystifying Threading 5. Parallel Programming 6. The Threading Patterns 7. Synchronization Constructs 8. Unit Testing Parallel and Asynchronous Programs 9. Debugging and Troubleshooting ( Its spelling is incorrect in pdf) 10. Tips and Tricks ABOUT THE AUTHORS Rishabh Verma is a Microsoft certified professional and works at Microsoft as a senior development consultant, helping the customers to design, develop, and deploy enterprise-level applications. An electronic engineer by education, he has 12+ years of hardcore development experience on the .NET technology stack. He is passionate about creating tools, Visual Studio extensions, and utilities to increase developer productivity. His interests are .NET Compiler Platform (Roslyn), Visual Studio Extensibility, code generation, and .NET Core. He is a member of the .NET Foundation (www.dotnetfoundation.org). He occasionally blogs at rishabhverma.net/. He has authored a book on .NET Core 2.0 prior to this title. His twitter id is @VermaRishabh, and his LinkedIn page is www.linkedin.com/in/rishabhverma/ Neha Shrivastava is a Microsoft certified professional and works as a software engineer for the Cloud & AI group at Microsoft India Development Center. She has about 10 years' development experience and has expertise in the financial, healthcare, and e-commerce domains. Neha did her bachelor's in electronics engineering. Her interests are the ASP.NET stack, Azure, and cross-platform development. She is passionate about learning new technologies and keeps herself up to date with the latest advancements. She has already written a book on .NET Core 2.0 last year. Her LinkedIn profile page is www.linkedin.com/in/neha-shrivastava-99a80135/ Ravindra Akella works as a Senior Consultant at Microsoft with more than 13 years of software development experience. Specializing in .NET and web-related technologies, his current role involves end to end ownership of products right from architecture to delivery. He has lead software architecture, design, development, and delivery of large complex solutions with ＞80 software engineers using Azure Cloud and related technologies. He is a tech-savvy developer who is passionate about embracing new technologies. He has delivered talks and sessions on Azure and other technologies in international conferences. His LinkedIn profile is www.linkedin.com/in/ravindra-akella/＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	2,225円
Multiscale Modelling in Biomedical Engineering【電子書籍】[ Antonis I. Sakellarios ] 楽天Kobo電子書籍ストア	＜p＞＜strong＞Multiscale Modelling in Biomedical Engineering＜/strong＞＜/p＞＜p＞＜strong＞Discover how multiscale modeling can enhance patient treatment and outcomes＜/strong＞＜/p＞＜p＞In ＜em＞Multiscale Modelling in Biomedical Engineering,＜/em＞ an accomplished team of biomedical professionals delivers a robust treatment of the foundation and background of a general computational methodology for multi-scale modeling. The authors demonstrate how this methodology can be applied to various fields of biomedicine, with a particular focus on orthopedics and cardiovascular medicine.＜/p＞＜p＞The book begins with a description of the relationship between multiscale modeling and systems biology before moving on to proceed systematically upwards in hierarchical levels from the molecular to the cellular, tissue, and organ level. It then examines multiscale modeling applications in specific functional areas, like mechanotransduction, musculoskeletal, and cardiovascular systems.＜/p＞＜p＞＜em＞Multiscale Modelling in Biomedical Engineering＜/em＞ offers readers experiments and exercises to illustrate and implement the concepts contained within. Readers will also benefit from the inclusion of:＜/p＞＜ul＞＜li＞A thorough introduction to systems biology and multi-scale modeling, including a survey of various multi-scale methods and approaches and analyses of their application in systems biology＜/li＞＜li＞Comprehensive explorations of biomedical imaging and nanoscale modeling at the molecular, cell, tissue, and organ levels＜/li＞＜li＞Practical discussions of the mechanotransduction perspective, including recent progress and likely future challenges＜/li＞＜li＞In-depth examinations of risk prediction in patients using big data analytics and data mining＜/li＞＜/ul＞＜p＞Perfect for undergraduate and graduate students of bioengineering, biomechanics, biomedical engineering, and medicine, ＜em＞Multiscale Modelling in Biomedical Engineering＜/em＞ will also earn a place in the libraries of industry professional and researchers seeking a one-stop reference to the basic engineering principles of biological systems.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	16,902円
Huone taivaan kellarissa【電子書籍】[ Jukka Pakkanen ] 楽天Kobo電子書籍ストア	＜p＞Elet??n vuotta 2048. Yhteiskunta on jatkuvan valvonnan alla, ja jokainen tyhjill? kaduilla kulkeva ihminen pannaan merkille. Hallitsijana on mystinen S. Kirjailija Daniel Grahn el?? maailmassa, jossa s??nn?stell??n niin vett? kuin my?s sananvapautta.＜/p＞＜p＞Grahnin yksitoikkoinen arki saa j?nnitt?v?n k??nteen, kun h?n alkaa tutkia vuosituhannen vaihteessa el?neen isois?ns? el?m??. Kun Grahn matkustaa Suomi-nimiseen reservaattiin, h?n p??see n?kem??n maailman, jossa on my?s luontoa j?ljell?. Pian Grahn on kuitenkin vaarassa ? mik??n ei j?? yhteiskunnassa huomaamatta.＜/p＞＜p＞"Huone taivaan kellarissa" Jukka Pakkasen j?nnitt?v? dystopia.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,700円
Poika ullakolla, poika kellarissa【電子書籍】[ Salla Simukka ] 楽天Kobo電子書籍ストア	＜p＞Mit? tekisit, jos l?yt?isit kotitalostasi salaisen huoneen?＜/p＞＜p＞J?nnitt?v? ja koskettava lastenromaani kahdesta pojasta, jotka asuvat samassa talossa mutta eri todellisuuksissa. Voiko yst?vyys ylitt?? maailmoja erottavan rajan?＜/p＞＜p＞10-vuotiaan Alexiksen perhe muuttaa taloon, josta h?n saa unelmiensa ullakkohuoneen. Niin ik??n 10-vuotiaan Maxin perhe muuttaa taloon, jossa h?nt? odottaa upea kellarihuone. Pian pojat huomaavat, ett? heid?n kotitaloissaan on jotain omituista: Alexis kuulee ??ni? talon alta, vaikka heill? ei ole kellaria. Maxin korviin kantautuu soittoa ullakolta, vaikka siell? ei ole ket??n.＜/p＞＜p＞Kun pojat viimein kohtaavat, heille k?y selv?ksi, ett? vain he kaksi pystyv?t ?iseen aikaan vierailemaan toistensa maailmoissa. Mutta vaarantaako heid?n yst?vyytens? kaiken, kun maailmat alkavat sekoittua toisiinsa?＜/p＞＜p＞＜em＞"Onko t?m? unta vai totta?＜/em＞＜/p＞＜p＞＜em＞Sek? ett?. Parhaat unet usein ovat."＜/em＞＜/p＞＜p＞Salla Simukka (s.1981) on tamperelainen kirjailija, joka on tullut niin Suomessa kuin maailmallakin tunnetuksi ennen kaikkea nuorille aikuisille suunnatusta Lumikki-trilogiastaan. Lapsille h?n on aiemmin kirjoittanut LukuVarkaus-palkitun saturomaanin ＜em＞Sisarla＜/em＞.＜/p＞＜p＞JP Ahonen on tamperelainen sarjakuvantekij? ja kuvittaja, joka tunnetaan muun muassa kulttisuosioon nousseesta ＜em＞Villimpi Pohjola＜/em＞ -strippisarjasta. H?nen maineikkain ty?ns? on kuitenkin kansainv?liseksi ilmi?ksi muodostunut taideprojekti Belzebubs, joka yhdistelee uniikilla tavalla sarjakuvaa, musiikkia ja animaatiota. Ahonen ty?st?? paraikaa Belzebubsista my?s animaatiosarjaa yhteisty?ss? Pyjama Filmsin ja Ylen kanssa.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	2,430円
Stay Relevant to Stay Profitable Service Transformation Strategies to Grow Your Customers in Unprecedented Times【電子書籍】[ Neeta Lachmandas-Sakellariou ] 楽天Kobo電子書籍ストア	＜p＞Service transformation is about ensuring that you stay relevant to your consumers. The world is seeing unprecedented change and your customers are also changing alongside this. How do you stay relevant to them so that they stay loyal to you?＜/p＞＜p＞Whether it is technological disruption or the Covid-19 pandemic that has engulfed communities across the globe, businesses are being forced to take a closer look at how they survive, thrive, and generate new value. If history has taught us anything, it is that discontinuity is a part and parcel of the business cycle.＜/p＞＜p＞The first part of the book provides a macro perspective. What are the trends that are going to have significant impact on consumption in the years to come? In tandem, it explores concepts like customer satisfaction and using data.＜/p＞＜p＞The second part of the book is about zooming in and details putting transformation initiatives in place through a framework (Explore, Engage and Expand) that looks at the key components of embarking on transformation. For example, understanding customers and their service journeys. How do you write the brief in a way that allows fresh ideas? How do you test ideas before investing capital in production? What are some of the considerations before you can roll out or scale your new idea.＜/p＞＜p＞Finally, the third part of the book focuses on the core of creating a strong and sustainable business. This includes understanding customer's expectations, ensuring you deliver what is promised, understanding where the service processes fail and the role that leadership and culture play in building a business that is able to change with adapt to changing times.＜/p＞＜p＞＜strong＞Contents:＜/strong＞＜/p＞＜ul＞＜li＞＜p＞Foreword＜/p＞＜/li＞＜li＞＜p＞Praise for the Book＜/p＞＜/li＞＜li＞＜p＞Acknowledgements＜/p＞＜/li＞＜li＞＜p＞Preface＜/p＞＜/li＞＜li＞＜p＞＜strong＞The Times They Are A-Changing:＜/strong＞＜/p＞＜ul＞＜li＞Why Service Transformation Now?＜/li＞＜li＞Managing through the Age of Technological Change＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜em＞＜strong＞Zooming Out The Macro Perspective:＜/strong＞＜/em＞＜/p＞＜ul＞＜li＞＜p＞＜strong＞The Acceleration of Trends:＜/strong＞＜/p＞＜ul＞＜li＞Digital Transformation＜/li＞＜li＞The Migration of Enterprise Value＜/li＞＜li＞Conscious Consumption & Sustainability＜/li＞＜li＞Connected Retail＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞Your Customers Are Your Lifeline. Do You Know If They Are Satisfied?:＜/strong＞＜/p＞＜ul＞＜li＞Why Customer Satisfaction Matters＜/li＞＜li＞Keeping Customers Satisfied is Good for Your Business＜/li＞＜li＞How to Measure Customer Satisfaction＜/li＞＜li＞Comparing Customer Satisfaction Score and Net Promoter Score＜/li＞＜li＞The Impact Analysis＜/li＞＜li＞The Value of Negative Customer Feedback＜/li＞＜li＞The Service Recovery Paradox＜/li＞＜li＞The True Non-Complaint Rate＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞Make Evidence-Based Customer-Focused Decisions:＜/strong＞＜/p＞＜ul＞＜li＞Data: The New Goldmine＜/li＞＜li＞What Is Data Analytics?＜/li＞＜li＞From Data to Consumer Insights＜/li＞＜li＞Data Personalisation and the Delicate Balance＜/li＞＜li＞But Remember...＜/li＞＜li＞Even Small Businesses Can Benefit from Big Data＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜em＞＜strong＞Zooming In Implementing Service Transformation Projects:＜/strong＞＜/em＞＜/p＞＜ul＞＜li＞＜p＞＜strong＞Customer-Centric Service Transformation:＜/strong＞＜/p＞＜ul＞＜li＞Service Transformation is a Journey＜/li＞＜li＞Punctuated Equilibrium＜/li＞＜li＞The Double Diamond Process＜/li＞＜li＞Divergent Phase＜/li＞＜li＞Convergent Phase＜/li＞＜li＞The Importance of Divergence and Convergence＜/li＞＜li＞Triple E Transformation Framework＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞The Explore Phase:＜/strong＞＜/p＞＜ul＞＜li＞Step 1 ー What Has Changed?＜/li＞＜li＞Two Key Business Threats＜/li＞＜li＞Four Trajectories of Industry Change＜/li＞＜li＞Is Your Company Ready for Change?＜/li＞＜li＞Understanding Your Customers＜/li＞＜li＞Using Market Research versus Design Research＜/li＞＜li＞Customer Journey Mapping＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞The Engage Phase:＜/strong＞＜/p＞＜ul＞＜li＞Designing Ideas＜/li＞＜li＞Why Testing Prototypes is Important＜/li＞＜li＞I like, I Wish, What If＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞The Expand Phase ー From Innovation to Implementation:＜/strong＞＜/p＞＜ul＞＜li＞Feasibility＜/li＞＜li＞Commercial Viability＜/li＞＜li＞Pilot Your Project＜/li＞＜li＞Scaling Your Innovation＜/li＞＜li＞Why is There a Chasm?＜/li＞＜li＞How to Overcome the Chasm＜/li＞＜li＞Scaling Bottlenecks＜/li＞＜li＞Conclusion＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜em＞＜strong＞STRATEGIC CORE Leadership, Brand and Culture:＜/strong＞＜/em＞＜/p＞＜ul＞＜li＞＜p＞＜strong＞Live Up To Your Customer (and Brand) Promise:＜/strong＞＜/p＞＜ul＞＜li＞Are You What You Say You Are?＜/li＞＜li＞Understanding Customer Expectations＜/li＞＜li＞The Gap Model of Service Quality＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜li＞＜p＞＜strong＞Transformational Leadership:＜/strong＞＜/p＞＜ul＞＜li＞The Importance of Leadership in Service Transformation＜/li＞＜li＞If You Want Satisfied Customers, Focus On Your Internal Company Culture＜/li＞＜li＞Breaking Down Silos ー Building a Culture of Collaboration＜/li＞＜li＞Building Trust＜/li＞＜li＞The Three Pillars of Trust＜/li＞＜li＞Focus on Service Excellence＜/li＞＜li＞A Model for Service Excellence＜/li＞＜li＞The Service Profit Chain＜/li＞＜li＞Leading for Agility＜/li＞＜li＞Stay Relevant...＜/li＞＜/ul＞＜/li＞＜/ul＞＜/li＞＜li＞＜p＞Conclusion＜/p＞＜/li＞＜li＞＜p＞About the Author＜/p＞＜/li＞＜/ul＞＜p＞＜strong＞Readership:＜/strong＞ Business owners, practitioners, leaders of organizations or service excellence teams, business schools teaching courses on customer service/marketing/management.＜br /＞＜strong＞Key Features:＜/strong＞＜/p＞＜ul＞＜li＞Whilst digital transformation has been a major topic for many books, there is actually less discussion on the implication on the impact of this on how an organization delivers service. With more digitalization, consumers are also changing, their consumption habits are changing and their expectations for service are also changing. This book adopts a customer centric approach to service transformation＜/li＞＜li＞Whilst many practitioners know that they need to look at service transformation, they often don't know where and how to start. This book provides them with a framework for approaching service transformation. Whilst meant for practitioners, it does draw on several academic concepts and makes these concepts simple for practitioners to understand＜/li＞＜li＞The Covid-19 pandemic threw many businesses, who were caught off guard, into a state of flux. We can also expect that more and more business discontinuities will happen in the future. This book also discusses how to build a strong and sustainable core for your business that can thrive during these fast-changing times＜/li＞＜/ul＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	5,259円
Kellarikerroksessa【電子書籍】[ Elviira Willman-Eloranta ] 楽天Kobo電子書籍ストア	＜p＞Sanni, Liisi ja Alma keskustelevat kadulla. Sanni haaveilee p??sev?ns? ompeluoppiin, jotta h?n p??sisi pois kadulta ? prostituoidun ty?st?. Liisi ja Alma eiv?t usko, ett? Sannin suunnitelmista tulee mit??n. Ja mit? Sanni sitten ompelijana tekisi? Ompelisi vaatteita rikkaille!Langenneiden naisten el?m? ei ole helppoa 1900-luvun alun Suomessa. "Kellarikerroksessa" on Elvira Willman-Elorannan vahva n?ytelm?, joka k?sittelee prostituutiota ja yhteiskunnallista ep?oikeudenmukaisuutta. -＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,600円