Toloy 電子書籍 [洋書]

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Toloy 電子書籍 Loyalty
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商品	説明	価格
Miss Ravenel's Conversion from Secession to Loyalty Historical Novel【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞In 'Miss Ravenel's Conversion from Secession to Loyalty' by John William De Forest, the reader is taken into the heart of the American Civil War through the eyes of the protagonist, Val?rie Ravenel. De Forest's literary style combines sharp political commentary with a personal narrative, offering a unique perspective on the turmoil of the era. The book is written in a realist style, highlighting the social and psychological aspects of the characters' experiences, capturing the essence of a nation torn apart by conflicting loyalties. De Forest's meticulous attention to detail and nuanced characterizations make this novel a standout in Civil War literature, providing both historical insight and a compelling story. John William De Forest, a veteran of the Civil War himself, drew from his own experiences to craft a narrative that delves into the complexities of loyalty and identity during a time of national crisis. His deep understanding of the period shines through in the vivid portrayal of characters and events. 'Miss Ravenel's Conversion from Secession to Loyalty' is a must-read for those interested in the Civil War and its impact on the individual psyche, offering a thought-provoking exploration of loyalty and duty in times of upheaval.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	300円
Miss Ravenel's Conversion from Secessions to Loyalty【電子書籍】[ John W. De Forest ] 楽天Kobo電子書籍ストア	＜p＞＜strong＞More panoramic in scope and more realistic in its details than Crane's ＜em＞Red Badge of Courage＜/em＞, this is one of the first and best novels ever written about the American Civil War＜/strong＞＜/p＞＜p＞Drawing on his own combat experience with the Union forces, John W. De Forest crafted a war novel like nothing before it in the annals of American literature. His first-hand knowledge of "the wilderness of death" made its way on to the pages of his riveting novel with devastating effect. Whether depicting the tedium before combat, the unspoken horror of battle, or the grisly butchery of the field hospital, De Forest broke new ground, anticipating the realistic war writings of Ernest Hemingway, Norman Mailer, and Tim O'Brien.＜/p＞＜p＞A commercial failure in its own day, De Forest's story was praised by Henry James and William Dean Howells, who, comparing it favorably to ＜em＞War and Peace＜/em＞, acclaimed the book "one of the best American novels ever written."＜/p＞＜p＞For more than seventy years, Penguin has been the leading publisher of classic literature in the English-speaking world. With more than 1,700 titles, Penguin Classics represents a global bookshelf of the best works throughout history and across genres and disciplines. Readers trust the series to provide authoritative texts enhanced by introductions and notes by distinguished scholars and contemporary authors, as well as up-to-date translations by award-winning translators.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	875円
Push Me to the Moon and Back Where Honesty Leads to Loyalty【電子書籍】[ Stories and Truth ] 楽天Kobo電子書籍ストア	＜p＞In the book we meet a young boy, PJ, that has a vivid dream the night before his first day of school. Whether it was nerves or pure excitement, he tells his grandmother of his wild dream, where he went to the moon and back. Along with the help of this grandmother motivating him and some close friends we see PJ go on a journey to relive his dream of traveling to the moon and back.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	548円
Two Sides To Loyalty【電子書籍】[ Kathy Hartz-Bledsoe ] 楽天Kobo電子書籍ストア	＜p＞Wealthy Arabic Englishman Kadin 'Ismat is used to having his loyalties tested between his two cultures every day. But when his once beloved cousin Salman 'Ismat turn terrorist, kidnaps an FBI Analysis of Violent Crimes ? Kellie Harries. Who's father happens to be a four star general that the US President and the Secretary of Defense relies on for answers.＜/p＞＜p＞Kadin finds himself between family honor and his adopted US Country and realizes there's two sides to loyalty.＜/p＞＜p＞To save his family reputation and lively hood; Kadin's Navy SEAL good friend and adrenaline buddy ? Joey ? comes up with the perfect plan. Kadin must pretend to be his cousin Nu'man Ra'id and infiltrate Islamic State Militants headquarters in Syria and sneak Kellie out and back in the arms of the FBI.＜/p＞＜p＞What Kadin didn't expect to find tied to a chair is a green eye, blond hair nymph that turns his world upside down and sideways. With one night on the run and hiding out in a shared hotel room from militants leads to one of the best nights of his life, and the need to have many more with only Kellie. Kadin finds the perfect excuse to protect and keep his new family by his side on his private Island in Florida for the next two months. In return helping his adopted country capture one of the biggest terrorist in the world.＜/p＞＜p＞＜/p＞＜p＞＜/p＞＜p＞＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	638円
From Groupon Vouchers to Loyal Guests: Winning Strategies for Customer Retention in the Restaurant Industry【電子書籍】[ Francesco Prestini ] 楽天Kobo電子書籍ストア	＜p＞In today's fiercely competitive restaurant industry, customer retention has become a critical factor in sustaining business success. With a plethora of dining options available to consumers, restaurants must go beyond attracting new customers and focus on retaining existing ones. This chapter delves into the significance of customer retention in the restaurant industry and examines the challenges and opportunities associated with dealing with Groupon voucher customers.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	810円
How To Get Customers In Your Network Marketing Company: The Complete Guide To Converting Leads To Loyal Customers【電子書籍】[ Argena Olivis ] 楽天Kobo電子書籍ストア	＜p＞＜strong＞Step By Step Methods On How To Get Customers And Generate Leads In Your Network Marketing Company＜/strong＞＜/p＞＜p＞You're about to discover how to make more money with your network marketing business by creating a loyal customer base.＜/p＞＜p＞In this book, you'll learn how to generate leads both online and offline. You'll also learn how to turn those leads into customers that will keep coming back to you, and only you.＜/p＞＜p＞Win trust of customers effortlessly with these proven steps.＜/p＞＜p＞In network marketing, you are most successful when you know how to sell. This is because you have to know how to sell in order to teach our team to sell.＜/p＞＜p＞This is a very "how to book". No fluff. Just ideas, methods, and strategies that you can start implementing in your business today!＜/p＞＜p＞If you want to earn the "right now" money, you have to learn how to generate leads and get customers.＜/p＞＜p＞Once you get a customer, there should be no reason why you aren't able to keep them. In this book, the importance of customer service is discussed.＜/p＞＜p＞Another rep in your company should never be able to take your customers. You have to be the best to get the best customers.＜/p＞＜p＞And I'll teach you how, with these proven strategies.＜/p＞＜p＞Customers are the lifeline of your business. Without sales, you cannot properly train your team or your future team.＜/p＞＜p＞This book is for network marketers at any level. There are many ideas in the book that are original and can be implemented immediately.＜/p＞＜p＞Today, with so many distributors, customer loyalty is not easy to get. But if you offer them something no one else can, you will build a relationship and reap the benefits.＜/p＞＜p＞Learn super easy strategies you can use on social media to drive traffic to your company website where customers will make purchases and you'll be able to sell to them again, because you'll be the one collecting the leads.＜/p＞＜p＞Getting customers is simple, but we tend to make the process complicated. Once I learned what they really want through experience-- customers were super easy to get.＜/p＞＜p＞Generating leads and customers is a skill that you have to learn in order to make it in any business, both online and offline.＜/p＞＜p＞Never stop sharpening the skills needed to make money.＜/p＞＜p＞Advertising and marketing play a big role in your success. If you don't know how to do either-- you'll tend to come off as sketchy.＜/p＞＜p＞Learn how to make leads and customers trust you right away.＜/p＞＜p＞The skills you learn in this book can be transferred to any business. Every single business needs customers to stay afloat.＜/p＞＜p＞In network marketing you have to have the right mindset. Use the mindset tricks I discuss in this book.＜/p＞＜p＞Once you learn how to sell, and you develop the right mindset you'll be able to train your team members with ease.＜/p＞＜p＞I'll show you how to add value.＜/p＞＜p＞Here Is A Preview Of What You'll Learn...＜/p＞＜p＞-How To Generate Leads＜/p＞＜p＞-How To Turn Leads Into Customers＜/p＞＜p＞-How to Make Customers Loyal＜/p＞＜p＞-How To Increase Your Sales＜/p＞＜p＞-Lead Generation Strategies for Both Online and Offline＜/p＞＜p＞-How To Stay Motivated＜/p＞＜p＞-How To Get Leads and Customers via Social Media＜/p＞＜p＞-Internet Marketing Strategies＜/p＞＜p＞-Much, much more!＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	350円
Ero un uomo felice... poi ho incontrato lo yoga della risata【電子書籍】[ Danny Singh ] 楽天Kobo電子書籍ストア	＜p＞Pu? lo yoga della risata cambiare, in meglio, la vita di una persona? Secondo Danny Singh s?.＜br /＞ Inglese di Londra, anche se l’aspetto tradisce le origini non propriamente british, a Roma da pi? di 20 anni, in questo libro l’autore si svela raccontando, con molto sense of humour, gli ultimi 10 anni della propria vita e di come, da uomo felice che era, oggi, grazie allo yoga della risata, sia diventato una persona che ama la vita perch? sa ridere.＜br /＞ Questo libro non ? per? solo il resoconto di una serie di episodi personali e dunque l’autore ci narra come ? nato il suo originalissimo metodo di insegnamento della lingua inglese Laughlearn (ridere e imparare), imitato successivamente da molti formatori nelle pi? svariate aree disciplinari e di come via via, grazie allo yoga della risata, l’ha messo a punto facendo tesoro delle varie esperienze vissute, ci racconta di come ? nato e si ? sviluppato lo yoga della risata in Italia, ci mostra, quale parentesi tra un corso e l’altro, il suo apprezzamento per la buona cucina e, soprattutto, dimostra, con tanta umilt?, la sua gratitudine per tutto quello che lo yoga della risata gli ha dato, come insegnante e come uomo.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	439円
Miss Ravenel's Conversion from Secession to Loyalty (Historical Novel)【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞In 'Miss Ravenel's Conversion from Secession to Loyalty' by John William De Forest, the reader is transported to the tumultuous time of the American Civil War. De Forest's literary style is characterized by rich historical detail and vivid descriptions, placing the reader right in the midst of the war-torn South. The book explores themes of loyalty, identity, and the impact of war on individuals - all told through the engaging narrative of Miss Ravenel's personal journey. The historical context of the novel provides valuable insights into the social and political climate of the time, making it a compelling read for history enthusiasts and fiction lovers alike.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	300円
From Awareness To Loyalty The Role of Storytelling in Building a Strong Brand【電子書籍】[ Temitope Olofinyo ] 楽天Kobo電子書籍ストア	＜p＞In this powerful book, authored by the renowned brand strategist Olofinyo Temitope Ben (Bennie). In this book, Bennie draws from years of experience and expertise to explore the impact that compelling narratives can have on building a strong and memorable brand.＜/p＞＜p＞From understanding the core values and unique characteristics of your brand to creating a seamless customer experience, this guide covers all aspects of storytelling in branding. Bennie provides real-life examples of successful brands that have harnessed the power of storytelling to engage customers, employees, and stakeholders alike.＜/p＞＜p＞Through this book, you will learn how to create a compelling brand narrative that resonates with your target audience and brings your brand to life through visual and verbal elements. You'll discover how to incorporate your brand story into your marketing messages and create a consistent brand story across all marketing channels.＜/p＞＜p＞Furthermore, Bennie emphasizes the importance of storytelling in building a socially responsible brand that communicates a clear purpose. Whether you're an entrepreneur, marketer, or business owner, this e-book is a must-read for anyone looking to create a strong, impactful, and memorable brand.＜/p＞＜p＞Here’s a bit of what you’ll discover:＜/p＞＜p＞＜strong＞How to craft a compelling brand story that resonates with your target audience and sets you apart from the competition.＜/strong＞＜/p＞＜p＞＜strong＞Learn the science behind why stories are such an effective tool for building a strong, memorable brand that people will love.＜/strong＞＜/p＞＜p＞＜strong＞Gain practical insights into how to create a consistent brand story across all your marketing channels, from social media to email campaigns.＜/strong＞＜/p＞＜p＞＜strong＞Understand how to use storytelling to create a great customer experience that keeps people coming back for more.＜/strong＞＜/p＞＜p＞＜strong＞Explore the role of storytelling in engaging employees and building a strong company culture that reflects your values.＜/strong＞＜/p＞＜p＞＜strong＞Learn from real-life examples of brands that have successfully used storytelling to connect with their audiences, including Coca-Cola and Nike.＜/strong＞＜/p＞＜p＞＜strong＞Discover how to measure the success of your brand story and make data-driven decisions to improve it over time.＜/strong＞＜/p＞＜p＞＜strong＞Find out how to incorporate your brand story into your marketing messages to drive sales and increase customer loyalty.＜/strong＞＜/p＞＜p＞＜strong＞Learn how to build a brand with purpose and communicate your values through storytelling, creating a socially responsible business that people respect.＜/strong＞＜/p＞＜p＞This is a must-read for anyone who wants to build a strong brand that stands out in a crowded marketplace and creates long-lasting connections with customers.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,614円
From Loyalists to Loyal Citizens The DePeyster Family of New York【電子書籍】[ Valerie H. McKito ] 楽天Kobo電子書籍ストア	＜p＞The DePeyster family of New York was one of the first families of New Amsterdam, ranking among the wealthiest of New York during the early days of the American Republic. The DePeysters were also unapologetic Loyalists, serving in the King's forces during the American Revolution. After the war, the four sons left the United States for Canada and Great Britain. Ten years later, one son, Frederick DePeyster, returned to New York, embraced his Loyalist past, and utilized his British connections to become a prominent and successful merchant. The DePeysters went on to become true Patriots, zealously supporting US interests in the War of 1812. This book examines the forces at work in the lives of the DePeyster family and the decisions they made to navigate their way from loyal subjects of the British crown to loyal citizens of the United States. How this transformation occurred challenges many of the preconceived ideas we hold both about the Revolution and the formation of the American identity in the years following the war.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	4,525円
Besos prohibidos en ciudades chinas【電子書籍】[ Roberto Loya ] 楽天Kobo電子書籍ストア	＜p＞"Besos prohibidos en ciudades chinas" coloca sobre el panorama de la poes?a espa?ola contempor?nea el desaf?o de una voz extremadamente solitaria, profunda y plena de belleza como es la de Roberto Loya. Principal exponente de la “poes?a del conocimiento” en la actualidad, sus versos alzan el extra?o vuelo entre lo imaginario y lo ?ntimo, la contemplaci?n y el amor, donde cada poema se convierte en una invitaci?n de acercamiento a nuestra conciencia al tiempo que de extra?amiento hacia lo ya conocido por la mente: “Nuestra saliva es selva / coronada por la oscuridad.” Roberto Loya, quien afirmara que “cada ser humano es una religi?n en s? mismo”, devuelve a la poes?a su car?cter sagrado, amoroso y revelador en un escenario de im?genes que se nutre de lo mejor de una experiencia vital alejada de las normas impuestas y enriquecida por una cultivada devoci?n hacia la sabidur?a oriental.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	424円
Miss Ravenel's Conversion from Secession to Loyalty Civil War Novel【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞Lillie Ravenel is a teenage girl from Louisiana, brought to the north by her loyalist father at the outbreak of the American Civil War. She is pursued by two contrasting suitors. Captain Edward Colburne is a virtuous New Englander whose bland goodness makes him seem a perfect match for the uninspiring Miss Ravenel. Her second suitor, Colonel John Carter is a native Virginian, but loyal to the Union. Opposite to Colburne likes to drink and gamble, but he is a man of honor and an admirable military officer. Friendship with these men of the North brings the change in her belief, eventually converting her to the cause of the Union. She returns to New Orleans only to find herself shunned by her old circle of friends for having too many associations with the enemy. Civil War battles that Lillie's suitors go through are described as a bloody and inglorious hell.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	300円
Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers【電子書籍】[ Wesswalters ] 楽天Kobo電子書籍ストア	＜p＞Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers is the result of 15 years of a research method call participant observation in which the researchers work undercover to collect data. Supreme Customer Experience stands on 3 pillars- The first Impression, The Connection and The Execution. These pillars once mastered will have a huge effects on a company's climate & culture and the company's bottomline. Customer Experience-3 Simple tools reveals what makes a great customer experience and what are the things that prevent companies from creating one.＜/p＞＜p＞In this book you will learn how important these 3 pillars are to business, the importance of creating a exceptional working environment for your employees, how your online presence affects the customer experience, how technology can enhance the the customer experience, a myriad of actions that can ruin the customer experience and why even successful businesses should be concerned with Customer Experience in the first place.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	2,971円
The Power of Cult Branding How 9 Magnetic Brands Turned Customers into Loyal Followers (and Yours Can, Too! )【電子書籍】[ Matthew W. Ragas ] 楽天Kobo電子書籍ストア	＜p＞Like religious cults that can attract thousands of devoted disciples, is it possible for company brands to build legions of loyal followers? In a marketer's dream come true, can certain productsーwith the right combination of positioning and brandingーtake on magnetic characteristics and galvanize die-hard customers who become walking, talking viral marketers? Can your company harness the power of cult branding without blowing a fortune on advertising?＜br /＞ According to authors Matthew W. Ragas and Bolivar J. Bueno the answer is yes. In fact, you need not look much farther than a Harley-Davidson rally, a Star Trek convention, or a Jimmy Buffett concert to see the cult branding phenomenon at work: thousands of passionate, faithful fans spreading the good word and spending lots of money. Not all brands have the dash of edginess, the devoted fan base, or the niche positioning to be cult brands. But those that do tend to share similar characteristics that make them successful, what the authors call the Seven Golden Rules of Cult Branding. Through meticulous research and scores of interviews Ragas and Bueno have uncovered the remarkable and oft-untold stories behind nine very successful cult brands:＜br /＞・Star Trek＜br /＞・Harley-Davidson＜br /＞・Oprah Winfrey＜br /＞・World Wrestling Entertainment (formerly WWF)＜br /＞・Apple＜br /＞・Volkswagen Beetle＜br /＞・Jimmy Buffett＜br /＞・Vans Shoes＜br /＞・Linux＜br /＞ These nine brands follow the Seven Golden Rules and have millions of fans and billions of dollars in revenue to show for it. Now you can learn first hand what these special brands did to set themselves apart and how to apply the Seven Golden Rules to your own marketing strategies.＜br /＞ Written for advertisers, marketers, sales executives, and business owners who want to thrive in an increasingly competitive marketplace, ＜em＞The Power of Cult Branding＜/em＞ is the ultimate guide to creating a loyal core of repeat customers and winning the positioning battle.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	728円
As She Began An Illustrated Introduction to Loyalist Ontario【電子書籍】[ Bruce Wilson ] 楽天Kobo電子書籍ストア	＜p＞＜em＞As She Began＜/em＞, an illustrated introduction to Loyalist Ontario, provides a general guide to tAhe most crucial period in Ontario's history, 1775 to 1800, when thousands of refugees from the American Revolution streamed into the land between the lakes, giving Ontario its geographic shape and political destiny.＜/p＞＜p＞Concentrating on the personal and social aspect of the loyalist migration, Bruce Wilson looks at the origins, the background, the motives, and the later successes of themen and women who were on the losing side of a civil war and were forced to start life over again in a wilderness.＜/p＞＜p＞＜em＞As She Began＜/em＞ is lavishly illustrated with maps and over 50 contemporary sketches and paintings from many diffierent collections.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,162円
Miss Ravenel's Conversion from Secession to Loyalty Historical Novel【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞Lillie Ravenel is a teenage girl from Louisiana, brought to the north by her loyalist father at the outbreak of the American Civil War. She is pursued by two contrasting suitors. Captain Edward Colburne is a virtuous New Englander whose bland goodness makes him seem a perfect match for the uninspiring Miss Ravenel. Her second suitor, Colonel John Carter is a native Virginian, but loyal to the Union. Opposite to Colburne likes to drink and gamble, but he is a man of honor and an admirable military officer. Friendship with these men of the North brings the change in her belief, eventually converting her to the cause of the Union. She returns to New Orleans only to find herself shunned by her old circle of friends for having too many associations with the enemy. Civil War battles that Lillie's suitors go through are described as a bloody and inglorious hell.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	311円
The Service Profit Chain How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value【電子書籍】[ James L. Heskett ] 楽天Kobo電子書籍ストア	＜p＞＜strong＞In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the ＜em＞service profit chain.＜/em＞＜/strong＞＜/p＞＜p＞Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa.＜/p＞＜p＞Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance.＜/p＞＜p＞What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make ＜em＞The Service Profit Chain＜/em＞ required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	2,728円
Inkantolo yase Thekwini【電子書籍】[ Thembelihle Kofi ] 楽天Kobo電子書籍ストア	＜p＞Ngemuva kokushona kwengoduso yakhe uSenzo Khumalo nesoka lakhe uJabulani Ngidi, Ummeli owaziwayo kuMasipala weTheku uDuduzile Sibiya uzithola esephakathi kwecala lokubulala.ngenhloso. uDuduzile uzithola engenaso isiqiniseko sika nxantathu wakhe wothando. Konke ayecabanga ukuthi uyakwazi kungamanga, lokho ayecabanga ukuthi kukhona kubukeka sengathi kakukaze kubekhona.ingabe umsulwa?＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	277円
Strategic Airline Retailing and Solutions From Offers to Fulfillment to Loyalty【電子書籍】[ Nawal K. Taneja ] 楽天Kobo電子書籍ストア	＜p＞While airlines have been looking into the next generation of retailing practices for several years, developments since the beginning of 2020 have accelerated the need to take retailing to a new paradigm. A singular focus now is the ever-changing demands of the current and next generation of customers and employees and managing their values. Examples of customer needs include a mobile-first approach, rich content, augmented and personalized end-to-end services with seamless, consistent, and contextualized experiences. While these concepts of retailing are not new, the challenge has been in bringing them to reality due to (a) the constraints of legacy systems and processes while transitioning to next-generation retailing systems, (b) the inaccessibility of real-time data coming from a wide variety of sources such as online shopping, social media, and operations, (c) the inability to monitor real-time behavior of customers and employees, (d) the lack of effective collaboration and cooperation within the travel ecosystem, and (e) the increasing lack of trust on the part of customers.＜/p＞＜p＞This book provides a framework and technologies to convert retailing conceptsーfrom shopping to fulfillmentーinto reality by (a) renovating an airline’s core and ancillary products, (b) progressing faster on digital and organizational transformation journeys to make better data-based decisions about retailing, (c) getting better at managing customer value by knowing who the customers are, (d) empowering, supporting, and listening to employees to meet their expectations, (e) asking the right questions to solve complex retailing problems relating to customers, competitors, and stakeholders, and (f) questioning common-held beliefs about the airline business.＜/p＞＜p＞This book is indispensable for all airline executives and senior managers, as well as airline and airport commercial managers. It will also be enormously beneficial for retailers dealing with airlines and airports.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	10,823円
Miss Ravenel’s Conversion from Secession to Loyalty【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞Miss Ravenel’s Conversion from Secession to Loyalty＜br /＞ John William De Forest, american soldier and writer of realistic fiction (1826-1906)＜/p＞＜p＞This ebook presents «Miss Ravenel’s Conversion from Secession to Loyalty», from John William De Forest. A dynamic table of contents enables to jump directly to the chapter selected.＜/p＞＜p＞Table of Contents＜br /＞ -01- About this book＜br /＞ -02- MR EDWARD COLBURNE BECOMES ACQUAINTED WITH MISS LILLIE RAVENEL＜br /＞ -03- MISS RAVENEL BECOMES ACQUAINTED WITH LIEUTENANT COLONEL CARTER＜br /＞ -04- MR COLBURNE TAKES A SEGAR WITH LIEUTENANT COLONEL CARTER＜br /＞ -05- THE DRAMATIC PERSONAGES GO ON A PIC NIC＜br /＞ -06- THE DRAMATIC PERSONAGES GET NEWS FROM BULL RUN＜br /＞ -07- MR COLBURNE SEES HIS WAY CLEAR TO BE A SOLDIER＜br /＞ -08- CAPTAIN COLBURNE RAISES A COMPANY＜br /＞ -09- THE BRAVE BID GOOD BYE TO THE FAIR＜br /＞ -10- FROM NEW BOSTON TO NEW ORLEANS VIA FORT JACKSON＜br /＞ -11- THE RAVENELS FIND CAPTAIN COLBURNE IN GOOD QUARTERS＜br /＞ -12- NEW ORLEANS LIFE AND NEW ORLEANS LADIES＜br /＞ -13- COLONEL CARTER BEFRIENDS THE RAVENELS＜br /＞ -14- THE COURSE OF TRUE LOVE BEGINS TO RUN ROUGH＜br /＞ -15- LILLIE CHOOSES FOR HERSELF＜br /＞ -16- LILLIE BIDS GOOD BYE TO THE LOVER WHOM SHE HAS CHOSEN＜br /＞ -17- COLONEL CARTER GAINS ONE VICTORY AND MISS RAVENEL ANOTHER＜br /＞ -18- COLONEL CARTER IS ENTIRELY VICTORIOUS BEFORE HE BEGINS HIS CAMPAIGN＜br /＞ -19- DOCTOR RAVENEL COMMENCES THE ORGANIZATION OF SOUTHERN LABOR＜br /＞ -20- THE REORGANIZATION OF SOUTHERN LABOR IS CONTINUED WITH VIGOR＜br /＞ -21- CAPTAIN COLBURNE MARCHES AND FIGHTS WITH CREDIT＜br /＞ -22- CAPTAIN COLBURNE HAS OCCASION TO SEE LIFE IN A HOSPITAL＜br /＞ -23- CAPTAIN COLBURNE REINFORCES THE RAVENELS IN TIME TO AID THEM IN RUNNING AWAY＜br /＞ -24- CAPTAIN COLBURNE COVERS THE RETREAT OF THE SOUTHERN LABOR ORGANIZATION＜br /＞ -25- A DESPERATE ATTACK AND A SUCCESSFUL DEFENCE＜br /＞ -26- DOMESTIC HAPPINESS IN SPITE OF ADVERSE CIRCUMSTANCES＜br /＞ -27- CAPTAIN COLBURNE DESCRIBES CAMP AND FIELD LIFE＜br /＞ -28- COLONEL CARTER MAKES AN ASTRONOMICAL EXPEDITION WITH A DANGEROUS FELLOW TRAVELLER＜br /＞ -29- THE COLONEL CONTINUES TO BE LED INTO TEMPTATION＜br /＞ -30- LILLIE REACHES THE APOTHEOSIS OF WOMANHOOD＜br /＞ -31- COLONEL CARTER COMMITS HIS FIRST UNGENTLEMANLY ACTION＜br /＞ -32- A TORTURE WHICH MIGHT HAVE BEEN SPARED＜br /＞ -33- A MOST LOGICAL CONCLUSION＜br /＞ -34- LILLIE DEVOTES HERSELF ENTIRELY TO THE RISING GENERATION＜br /＞ -35- LILLIE'S ATTENTION IS RECALLED TO THE RISING GENERATION＜br /＞ -36- CAPTAIN COLBURNE AS MR. COLBURNE＜br /＞ -37- A BRACE OF OFFERS＜br /＞ -38- A MARRIAGE＜/p＞＜p＞＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	599円
Summary of Onboarding Matters by Donna Weber How Successful Companies Transform New Customers Into Loyal Champions【電子書籍】[ getAbstract AG ] 楽天Kobo電子書籍ストア	＜p＞Companies that disregard their customers shouldn’t be surprised when they move on to other firms in the constant surge of customer churn. No one likes being ignored, especially buyers of sophisticated services, software or high-tech products with complex installation or use requirements. Frustrated customers will abandon these products, turning your software to shelfware. Although author Donna Weber tends to use jargon, she does a thorough job of explaining her process for training and retaining clients and for developing a supportive onboarding program that answers customers’ questions proactively to eliminate potential dissatisfaction.＜/p＞＜p＞This officially licensed summary of Onboarding Matters was produced by ＜strong＞getAbstract＜/strong＞, the world's largest provider of book summaries. getAbstract works with hundreds of the best publishers to find and summarize the most relevant content out there. Find out more at ＜strong＞＜a href="www.getabstract.com/en/enterprise/solutions?utm_source=retailer&utm_medium=synopsis&utm_campaign=summary_sales&utm_content=Summary+of+Onboarding+Matters+by+Donna+Weber"＞getabstract.com＜/a＞＜/strong＞.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	645円
Miss Ravenel's conversion from secession to loyalty - The Original Classic Edition【電子書籍】[ John William De Forest ] 楽天Kobo電子書籍ストア	＜p＞Finally available, a high quality book of the original classic edition of Miss Ravenel's conversion from secession to loyalty. It was previously published by other bona fide publishers, and is now, after many years, back in print.＜/p＞＜p＞This is a new and freshly published edition of this culturally important work by John William De Forest, which is now, at last, again available to you.＜/p＞＜p＞Get the PDF and EPUB NOW as well. Included in your purchase you have Miss Ravenel's conversion from secession to loyalty in EPUB AND PDF format to read on any tablet, eReader, desktop, laptop or smartphone simultaneous - Get it NOW.＜/p＞＜p＞Enjoy this classic work today. These selected paragraphs distill the contents and give you a quick look inside Miss Ravenel's conversion from secession to loyalty:＜/p＞＜p＞Look inside the book:＜/p＞＜p＞From the time of Colburne's introduction to the Ravenels it was the desire of his heart to make New Boston a pleasant place to them; and by dint of spreading abroad the fame of their patriotism and its ennobling meed of martyrdom, he was able, in those excitable days, to infect with the same fancy all his relatives and most of his acquaintances; so that in a short time the exiles received quite a number of hospitable calls and invitations. ... A most interesting spectacle was it to see him meet and greet one of the elder magnates of the university, usually a solid and sincere but shy and somewhat unintelligible person, who always meant three or four times as much as he said or looked, and whose ice melted away from him leaving him free to smile, as our southern friend fervently grasped his frigid hand and beamed with tropical warmth into his arctic spirit.＜/p＞＜p＞About John William De Forest, the Author:＜/p＞＜p＞John William De Forest (May 31, 1826 ? July 17, 1906) was an American soldier and writer of realistic fiction, best known for his Civil War novel Miss Ravenel's Conversion from Secession to Loyalty. ...Graphic descriptions of battle scenes in Louisiana, and of Sheridan's battles in the valley of the Shenandoah, were published in Harper's Monthly during the war by Major De Forest, who was present on all the occasions thus mentioned, and though experiencing forty-six days under fire, received but one trifling wound.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	1,808円
Podcast Advertising Works: How to Turn Engaged Audiences into Loyal Customers【電子書籍】[ Glenn Rubenstein ] 楽天Kobo電子書籍ストア	＜p＞Podcast advertising is an effective way to reach an engaged audience, and it can be a powerful way to deliver your message. In this book, podcast advertising expert Glenn Rubenstein offers insights and strategies for companies and individuals looking to get started in this lucrative, but relatively new form of advertising. Drawing on his years of experience, Glenn explains what podcast advertising is, why it works, and how you can make it work for your business or brand.＜/p＞＜p＞In this book, you will learn:＜br /＞・ The basics of podcast advertising＜br /＞・ How podcast ads compare to other forms of advertising＜br /＞・ How to plan an effective podcast advertising campaign＜br /＞・ Essential terms, like streams, downloads, pre-roll, mid-roll, and CPM.＜br /＞・ Whether podcast advertising is right for your business＜/p＞＜p＞Recent estimates show that one in five Americans has listened to a podcast within the last month. Podcast listeners are well-educated, tech savvy individuals with a higher than average amount of disposable income. Seeking out the right audience with meaningful, targeted advertising can result in a surge in business at a fraction of the cost of a traditional advertising campaign in television or radio.＜/p＞＜p＞While podcast audiences are smaller in size, they are often more engaged. Many podcast listeners view the hosts as trusted friends or reliable experts, and having them endorse your business can have incredible benefits.＜/p＞＜p＞Success or failure is often the result of correctly planning your campaign.＜/p＞＜p＞In this book, you will learn the basics of structuring an effective podcast ad campaign, including:＜/p＞＜p＞・ A proven method for selecting which podcasts to advertise on＜br /＞・ The best placements of your ads within the podcast＜br /＞・ Advertising styles that deliver results＜br /＞・ Ad measurement and tracking your return on investment＜br /＞・ Why some podcast advertising campaigns fail＜/p＞＜p＞Podcast advertising is an exciting opportunity for your business to grow in popularity and profits. Glenn Rubenstein's book will give you valuable insight and a head start in this rapidly growing medium.＜/p＞画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちらをクリックして下さい。 ※このページからは注文できません。	114円